BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//NextToU//EN
CALSCALE:GREGORIAN
BEGIN:VEVENT
UID:74321dd8-70a5-4fea-bce3-7e1603a12108@nexttoyou
DTSTAMP:20261105T161325Z
DTSTART:20261110T200000Z
DTEND:20261110T220000Z
SUMMARY:The Buff Way: Demonstrating our Culture of Care
LOCATION:Administrative and Research Center 346\, 3100 Marine Street\, Bou
 lder\, CO 80309
DESCRIPTION:Course Description\n\nThe Buff Way: Demonstrating our Culture 
 of Care provides the knowledge\, skills\, and abilities CU Boulder employ
 ees need to demonstrate a culture of care that results in high student su
 ccess and retention. The Buff Way is based on care standards\, guiding pr
 inciples\, and operating guidelines developed by CU Boulder.\n\nThe progr
 am will develop the skills needed to provide exceptional service to all m
 embers of the CU Boulder community from internal campus partners to stude
 nts to external stakeholders. Join us to learn what it means to serve our
  community in The Buff Way. \n\nLearning Outcomes\n\nAfter attending this
  training\, participants will be able to: \n\nDemonstrate the mindset of 
 a culture of care service provider Demonstrate how to mitigate unconsciou
 s bias in service interactionsAssess their current service skills and str
 engths  Investigate the harms that can come when we do not demonstrate a 
 culture of care\, including the impact on student retention  Demonstrate 
 their knowledge of those we serveAnticipate and respond to the needs\, wa
 nts and expectations of those they are serving  Implement a four-step pro
 cess for managing a conversation to demonstrate a culture of care Impleme
 nt the communication skills that demonstrate a culture of care\, includin
 g the art of focused questions and problem-solving skills   Cultivate ski
 lls for handling difficult conversations and situations when delivering s
 ervice  \nWho should attend\nFaculty and staff who interact directly wi\n
 \nhttp://next-to-u.app/events/74321dd8-70a5-4fea-bce3-7e1603a12108
URL:http://next-to-u.app/events/74321dd8-70a5-4fea-bce3-7e1603a12108
END:VEVENT
END:VCALENDAR