EQ: Improve Every Interaction

About

In this virtual [Zoom] session, session focuses on applying emotional intelligence in real interactions with others. Participants will work through a simple, practical model to better recognize behavior, question assumptions, and choose how they respond in the moment. The session emphasizes how to navigate conversations more effectively—especially when things feel unclear, tense, or reactive. Participants will leave with clear, repeatable strategies they can use to communicate more intentionally and improve interactions at work.

What You'll Learn By the end of this session, you will be able to: 1) Recognize the difference between what you observe and what you assume in interactions with others. 2) Understand how initial interpretations can shape reactions and impact communication. 3) Practice expressing and responding in ways that reduce tension and improve outcomes.

What to Expect

Participation: Level 2/3: Engage & Exchange (Medium Participation) Description: Opportunities to exchange perspectives and deepen understanding through dialogue. Activities: Chat, Open Discussion, Polls, and Optional Breakout Room Discussion at the End Learn More: See Participation Levels

Who Should Attend Any UAB Staff and Faculty

NOTE: Learning & Development programs and services are provided as a benefit to UAB Staff and Faculty.

Need Assistance? For questions or accommodations requests, please contact Learning & Development at learndev@uab.edu or call (205) 934-3359.