Healthcare Forum 2026

About

Addressing the Hospital Overload Crisis in the Rochester Region: Challenges and Innovations

Join our free Zoom event to learn about innovations to address the crisis of hospital overload in the Rochester Region, a crisis which includes:

Long term care bed inadequacy exacerbating backup into hospitals.Hospitals overloaded with several having a daily census routinely above 100%.Emergency departments overloaded by the excess inpatient population backup and primary care shortages, and having few beds for newly arriving emergency care patients.

We will have insightful panelists from across the region, including Rochester Regional Health, University of Rochester Medicine, and the Finger Lakes Performing Provider System present their approaches to addressing the crisis, including systems for improving transitions of care, for load balancing through the system, a hospital at home program to increase capacity for appropriate patients, and a community-based complex care program.

This event will bring value to all sectors, not just healthcare.

Program Agenda

12:00–12:10pm Welcome and background for today’s forum

Robert Panzer, MD, GRQC Board Member, Professor Emeritus, University of Rochester Medicine

12:10–12:25pm Improving transitions of care

Rebecca DelleFave, RN BSN MS; VP Care Management & Integrated Care Delivery, Rochester Regional Health

Introduced by Kristen Dobranski, GRQC Board member, Director of the Transformation Management Office,

Rochester Regional Health

12:25–12:40pm Load-balancing through the system

Keely Dwyer-Matzky, Associate CMO for Patient Flow & Capacity Management, University of Rochester Medicine

Introduced by Jan Schriefer, GRQC Board member, Director of Collaborative Partnerships,

University of Rochester Medicine Golisano Children’s Hospital